1) We came into the process blind. We knew nothing about diamonds, Sheetal educated us and was incredibly patient. Sheetal was referred to us by our family who had an amazing experience with her and we can confidently say she exceeded our expectations and instilled trust, partnership, and professionalism. And most importantly, she made the process enjoyable and exciting instead of overwhelming.
2) We did a zoom call before our in person appointment (2018) and we went over what I was looking as I had something very particular in mind for my stone/setting combination. When we went in to review our diamond options, Sheetal was able to find exactly what I was looking for and showed us a beautiful and very rare stone that we loved. I was blown away as she executed every detail I was looking for which is testament to her eye & expertise. She was able to take our basic communication of what we liked and translate it into the perfect ring for me. We can't say enough positive things about our experience. Thank you so much Sheetal!
Sheetal is extraordinary! Helped create the perfect ring for my now fiancée based off some pictures and loose concepts mixed together. Be careful though: she did such a great job that my fiancée was staring more at her ring than me after the proposal! You have been warned.
Sheetal is the empathic, patient, warm, knowledgeable individual I've ever had the pleasure of working with! Her ability to convert generic possibility into reality is impressive! I wouldn't hesitate to recommend her to any of my friends and contacts! Thank you so much Sheetal for who you are to us!
My family and I have bought pre-made pieces that Sheetal had, in addition to have custom made pieces created for us. Sheetal is fantastic at making your vision come to life and knows her stuff! She assists in making design suggestions and offers multiple alternatives and is respectful of your budget. She is our new "family jeweler" and we recommend her to anyone who is the market for anything from an engagement stunner to a "just because" piece.
Sheetal - The president of Maharani Jewels made the whole process of proposing to my wife 5 years ago such an amazing experience! We sat down in her office and she showed me the way diamonds were valued and what to look for with these different grades. Helping me work within my budget, she subsequently went to New York to get the perfect gem! The engagement ring and the following wedding bands were personally crafted to perfection! Thanks for the rings that we now wear everyday!
Wil Seto, In Sync Physiotherapy
Sheetal, owner of Maharani Jewels did such a quick and efficient job at appraising all of our jewelry. Since we recently purchased some jewelry abroad, we realized that some of our items may need to be scheduled separately from our regular house insurance policy and would require appraising.
Sheetal was wonderful at educating us on the value of our pieces, and the condition each were in. She was also quick as there were many to evaluate.
Shortly after we had her appraise the bulk of the rings and necklaces, I lost a stone over the Christmas holidays in a ring that she had yet to look at. She was excellent at finding me the right Citroen to replace the one which I wore daily for 15 years. In fact, she made the process lots of fun by pointing out the benefits and features of a variety of semi-precious stones and was patient with me as I chose the perfect gem. That same week, I found the original stone and I had noticed that it was chipped. She was great at offering to inspect it to see if it could be salvaged and recut to be used in the future. And even more so...very professional when she broke the news to me that my 5 carat Citroen was a fake! Yes, we had a good laugh, but 2 other professional jewelers never noticed this when it had been cleaned and resurfaced.
Sheetal's work is excellent! She is very kind and passionate about what she does and it shows in her repair work and designs as well as being engaging with her customers. I highly recommend Maharani Jewels to those who want a long trusting relationship with their jeweler.
Ozzie Kipnes, Hot Wax Entertainment
Sheetal is amazing! She designed the prefect engagement ring for me. Her service is super personalized! It is so me! It turned out even better than I expected! We will definitely be going back for our wedding bands and other custom jewellery in the future.
Libbie S, Burnaby, BC
My wedding rings needed resizing so I took them to Sheetal at Maharani Jewels, based on the positive reviews here on Yelp. I also showed her a few special items of my mother's to get an idea of value and what was needed to bring them back to life. The rings were done very quickly and at a reasonable price, so I returned with the other jewelry for refurbishment and, in one case, rhodium-plating. Every piece came back in mint condition, and the yellow-to-white gold conversion was stunning. I would not hesitate to recommend her services!
Jane C, Vancouver, BC
Thank you again for all of your help Sheetal Gupta at Maharani. You guys customized my vintage wedding ring when a few "brand name" companies could not. You showed me in detail what my ring was and followed up with me to make sure I was happy. We will be seeing you shortly regarding our wedding bands too.
Stuart C, Vancouver, BC
I just want to say that Sheetal was awesome to deal with. She actually gave me advice that resulted in her NOT getting a major sale, but that did have my best interest in mind... very impressive. I was so impressed, I did end up doing some resizing with her (done perfectly) and also bought a smaller ticket item that we are very pleased with. Keep up the great service and integrity!
Quentin M, Burnaby, BC
Awesome place - I can't recommend it highly enough! Sheetal was extremely warm and friendly and made me feel comfortable right away. I was really unsure if there was value in a piece of jewelry I had and she gave me an informal appraisal with a rough estimate of the value, free of charge, before allowing me to choose whether or not I wanted to go through with an official one. I would be a regular customer if I had any more jewelry.
Alana O, Quesnel, BC
Sheetal's skill, empathy, passion and personality made what could have been a stressful experience a very relaxing one! I can't thank her enough for helping me through the biggest, and one of the most important, purchases I've had to make thus far.
Sheetal was able to find me the perfect stone, create a perfect setting, and make the perfect ring!
Manny B, Richmond, BC
I felt very confident knowing that I was dealing with a professional with experience and credentials. There was complete transparency, and not once did I feel pressured to purchase. This was surprisingly a fun and stress free process! I would highly recommend Maharani Jewels to my family and friends, and in fact I already have!
Rajiv Joiya, Burnaby
Thank you sooooooo much. I love it!!!! I got the ring that I wanted and we couldn’t have done it without you. Pictures don’t justify the ring. Thank you for all your help!
Arvinder & Eshia, Richmond, BC
How can I not show off my beautiful ring! Pictures can’t do justice to this beauty. Thank you Sheetal for all your help!
Mannu Hothi, Surrey, BC
"Just wanted to tell you she said Yes! Everything went above 100% according to plan, it was amazing. She was very surprised. And she could not stop staring at her gorgeous ring. Thank you again for helping make this happen. Truly appreciate all your hard work and all your great advice."
Kirk Chen, Vancouver, BC
'Dear Sheetal, thank you so much for taking such great care of our clients Elnaz and Moe. They were absolutely thrilled with their experience.'
Principal Event Planner
Lauralei, Little Owen, and I met Sheetal at the Maharani office. Sheetal is a natural people person and immediately developed a rapport with all. She is warm, personable, bright and cheery and, as she was about to show us that she was an expert in customer service and an expert in the diamond and jewelry business.
Sheetal started with a thorough education in how diamonds were classified and showed us where we would get the most bang for buck in our diamond selection based on our personal criteria. The education was extremely eye-opening. She really took her time to make us feel comfortable. She answered all of our questions with attention to care and detail. Most importantly Sheetal was able to win our trust which is so important in an industry where Lauralei and I had both experienced deception.
I had a budget in mind and was expecting to be shown products slightly higher in price and absolutely expected to be up-sold. During her presentation Sheetal showed us a couple of clearance items which were beautiful. There was no talk of price at this time. Lauralei pointed out a ring that she absolutely loved. It had several good sized diamonds in a beautiful setting. Sheetal told me the cost and I was absolutely blown away. It was well within budget and looked like a million bucks.
All-in-all my experience with Sheetal and Maharani Jewels was extremely pleasing. The combination of Sheetal's personality, maturity, and spectacular product made our buying experience extremely positive. There was no sales manipulation as Sheetal was more focused on developing a lifetime client relationship rather than making a fortune on one purchase. Not only will I have no problem referring to Sheetal in the future, I most definitely will be a client going forward.
Rob Whitzman, Vancouver, BC
"What an amazing time we had with Sheetal Gupta at Maharani Jewels! Sheetal was amazing! I have never seen anyone more knowledgeable then her when it comes to diamonds!! I am looking forward to writing a blog on her company so that all you brides have an insight into this fantastic young lady and her fabulous Diamond Company! www.maharanijewels.com"
Harprit Patel, Always & Forever Wedding Planner
I brought my wedding ring to Maharani Jewels to have the band repaired. Sheetal and her team repaired the ring quickly and it looks like new again. Her team examined the ring and said the claws were all ok and didn't need to be replaced. I took the ring into People's Jewellers for the band repair. Their quote came back really high - they said all the claws on the diamonds needed to also be replaced. Also they had the ring for about 4 weeks before I got it back! I declined their service and won't ever go there again. I felt like I was being scammed. Therefore, I would recommend Maharani Jewels to anyone!
Donna Bossert, Vancouver, BC
Thank you so so much for creating our beautiful wedding bands. The day was so special with our family and friends supporting us, and an extra special moment we planned was the passing of our rings. Everyone had a chance to hold them and give them a little blessing. We love and cherish them with their new scratches and scuffs. Thank you for all that you did for us through this whole process from engagement to marriage.
Advah & Josh, Vancouver, BC
So, I proposed to Cristina last weekend, I had a big plan with taking her up to the mountains but it didn't go quite according to plan as the weather decided to intervene (Vancouver right!). However, I got a result and she was suitably surprised.
The ring is just perfect, and Cristina absolutely LOVES it! She has been getting many compliments on it all week, so all in all a fantastic result.
Thanks for your help to design and make it, the ring is just perfect.
Martin Luoni, Vancouver, BC
“First off, there are not enough words to capture how great Maharani Jewels and Sheetal are! Sheetal’s skill, empathy, passion and personality made what could have been a stressful experience a very relaxing one! I can’t thank her enough for helping me through the biggest, and one of the most important purchases I’ve had to make thus far. Sheetal was able to find me the perfect stone, create a perfect setting, and make the perfect ring!”
Edmund Wong, Vancouver
“My experience with Maharani Jewels has been nothing short of exceptional and the single best reason is this: CUSTOMER SERVICE. I was totally wowed when the owner personally dropped off my purchase at my home to make sure I would have it for an event in the evening. They asked a lot of questions as we;; to ensure hat my custom design was as close as possible to what I envisioned. Thanks for everything Sheetal!”
Kam Hundal, Vancouver
"It was a wonderful experience right from the start. Sheetal took the time to answer any questions I had regarding diamonds and the diamond market, she fully educated me as to the various factors which effect a diamonds value and price. Above of all she listened to what it is was that I was looking for and was able to find me an amazing diamond at a very competitive price. I would recommend Maharani Jewels to anyone who is looking for excellent customer service and product which is perfectly customized just for them."
Suraj Chander, Toronto
“My shopping experience at Maharani Jewels was wonderful. Their honesty and amazing customer service is unbelievable. When you shop at Maharani, you have a satisfaction and peace of mind because they don’t compromise on the quality of their product. Thanks once again for everything.”
Dolly Saini, Vancouver
"My experience with Sheetal was simply amazing. I described on the phone the style of ring I was looking for, she gave me a very informative lesson on diamonds, and within weeks I had exactly the ring I was looking for, and for a great value. Thank you Sheetal for creating my wedding ring.”
Ruchi Shetty, Toronto
“Sheetal- thanks so much for earrings. They look awesome and put a smile on my face. My 2 year old daughter will be a future client of yours no doubt. She noticed my earrings about half an hour into my coming home. She reached f or one and said nice earring. Then she went on to say 'my earring'. First time she has done that and for a two year old she has good taste! Totally made mom and I laugh. Thanks so much once again!”
“Buying diamonds from Sheetal has been a great experience for me. I bought a pair of 1.5 carat each diamond solitaires for my sisters wedding which she loved. Sheetal puts her heart in the pieces and combines it with great knowledge and expertise. True Passion for the jewelry business can be seen in a few, but Sheetal Gupta seems to be full of it. She guides you through the sale as if the piece was going to someone in her family. It is always a pleasure to do business with her as she seals every sale with a smile.”
Supriya Kapur, New Jersey (former GIA instructor)